Maintenance Coordinator (QR170A)

Job type: Permanent, Full-Time

Location: Hitchin, Hertfordshire

£20,000 - £25,000 PA (DOE)

Sector: Property Management

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Job description

Do you have Tenancy Coordinator or Lettings Administrator experience, and would you like to work for an expanding Property Management company? If so, our client wants to hear from you!

Company Profile

They provide flexible and on-demand services for landlords, letting agents, and staff relocation services. They have grown organically by gaining recommendations by providing a professional and trusted service to clients.

Key responsibilities:

  • Management of a designated residential property portfolio - case numbers typically between 90 -120 properties
  • Providing solutions to tenancy issues, queries, or concerns
  • Dealing with property maintenance issues and reports
  • Procuring quotations or estimates as required or instructed
  • Arranging pre and post tenancy works and works resulting from the inspection and/or spot checks
  • Maintaining accurate case history logs and diaries
  • Regular verification and updating of individual case files
  • Adhering to contractual law and strict terms and conditions
  • Delivery of exceptional quality Customer Service in a high-pressure environment
  • To follow ARLA guidelines in the course of the day to day duties
  • Liaising with colleagues, customers, and contractors to ensure the smooth running of the portfolio
  • Negotiating tenancy renewals and notices

Skills Required

  • Minimum of 2 years of lettings admin or property management experience
  • Exceptional communication skills
  • Ability to manage a busy workload
  • A positive approach to work and problem-solving
  • ARLA level 3 desirable but not essential
  • CFP Winman desirable but not essential

Salary

In return, our client is offering a starting salary of 20,000 - 25,000 (DOE)

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